Privacy policy

This policy explains what personal data Mostbet collects when you open and use an account, why we need it and what control you have over it. It applies to the site, the official mirror domains and the Android and iOS apps, all of which run on the same account. Our services are for adults aged 18+, and part of the data we collect exists to confirm that.

What we collect

At registration: a phone number, an e-mail address or a social login identifier, depending on the method you choose. When you complete the profile: name, date of birth, address and currency. For verification: a copy of an identity document and, where needed, proof of address, usually reviewed within 24 hours. During use: deposits and withdrawals, bet and game history, login times, device and browser data, and chat transcripts with support.

Why we use it

To run the account and settle bets, to check age and identity as our Curaçao license requires, to process payments to the same method you deposited with, to detect duplicate accounts under the one-account-per-person rule, and to apply responsible gaming settings such as deposit limits and self-exclusion. We also use contact details to send service messages about your account and, with your consent, information about offers; you can switch marketing off in the profile at any time.

Who can see it

Payment providers see the data needed to move funds. Identity verification partners see the documents you upload. Game and odds suppliers see anonymized play data required to run their products. Regulators and law enforcement may receive data where the law requires it. We do not sell personal data to anyone.

Your choices

You can review and correct profile details in the account, ask for a copy of the data we hold or request deletion of the account by writing to support@your-domain from your registered address; some records must be retained for a period after closure for licensing and anti-fraud reasons. Cookies keep you logged in and remember settings like language, out of 25+ options; you can limit them in the browser, though live chat and login may then require extra steps. Questions about this policy go to our contact page.